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What is Check in Check Out Time?
Check in is at 10 AM, check out is at 12 Noon.
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Do you allow smoking on property? In the rooms?
Our hotel is entirely non-smoking.
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Do you offer room service? What are the hours?
Yes, we offer In Room Dining 24 hours a day, with a limited overnight menu.
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Do you have a pool?
Yes, our two pools are located on our 16th floor rooftop.
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How do I get to the hotel?
Please see our Maps + Directions page on Google.
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I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
In this situation, you would have to contact the customer service department at the website you used to make your reservation.
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Will your rooms allow rollaway beds/cribs/playards? Is there a charge?
Some of our rooms can accommodate cribs or rollaway beds. There is a per night rental fee for all rollaway beds.
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Is my ID required at check in?
We do require presentation of a valid government-issued identification at the time of check-in.
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Can I check in with my debit card?
We absolutely take debit cards at check-in.
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What forms of payment are accepted to pay for my room?
All major credit cards are accepted.
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Do you offer room service?
Yes we have housekeeping from 9am to 9pm, we do not have in room.
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Do you have a kitchen / kitchenette in the rooms?
We do not have a kitchen for the standard and deulx rooms. Nirvana, The Penthouse, has a fully functioning kitchen with fridge, stove and microwave.
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Do you have a pool?
We do not have a pool but there is a 4 person jacuzzi in the penthouse
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How do I get to the hotel?
It's right behind Forum Sujana Mall, you can also search for Sula stays on maps and it'll show you our exact location.
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What sort of payments do you accept?
All major debit and credit cards as well as UPI payments are accepted.
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